Description:

Public Information Manager

Closing date: 23:59 28 May 2024

Salary: £27,356 - £32,841 (Management Band 3 – EO)

Location: This role will be agile, with a mixture of office and home working. There will be a requirement to attend the office in Ty Hywel, Cardiff Bay 3 days per week (Tues-Thurs).

We are recruiting a Public Information Manager within the Public Information team. The role will work with our colleagues across the Senedd to deliver a seamless customer journey across all our services. 

Reporting to the Public Information and North Wales Office Manager, the successful candidate will be one of three, managing a small team to deliver the day-to-day operations and lead on service improvements highlighted in the team’s strategy and our corporate priorities.

The Public Information team provides a bilingual, impartial information service to raise the public’s understanding and interest in the work of the Senedd. This post will work closely with other managers within the Public Information team who manage customer service and engagement bookings.

This is an excellent opportunity to gain experience in leading a small team during a time of change as we digitalise our service, improve our ICT and business systems to enhance customer engagement opportunities and services.

Welsh language criteria – Level 4

The language skills for this post have been assessed as follows:

• Listening: Understand discussions and instructions even on unfamiliar topics. (Level 4)
• Speaking: Able to speak and engage in discussion at length, confidently and without prompting. (Level 4)
• Reading: Understand correspondence, newspaper articles and reports aimed at fluent Welsh speakers. (Level 4)
• Writing: Able to write different types of texts in styles that are appropriate to the reader in mind. (Level 4)
For more information, please view the job description.