Description:

This role sits within our Measurement team. The Measurement team creates and administers consumer surveys designed to measure media usage, attitudes and behaviours. Media usage covers TV, streaming and radio, as well as social media. The data collected is used by TRP Research to help our clients make evidence based strategic and tactical decisions. We run several consumer panels including trpsurveys.com, surveypraeg.com, panelcyfryngau.cymru, and mediaopinionsireland.ie.

As a Recruitment & Engagement Research Assistant, you’ll be working alongside a small team of colleagues to ensure we have demographically balanced panels that represent the
population. You’ll be working in a busy environment with daily and weekly deadlines so it’s
important you feel comfortable prioritising and working in a time pressured way. Having good written and verbal communication skills is also key as you’ll be working closely with the wider Measurement team to ensure overall team deadlines and goals are met.

Specifically, you will be responsible for:

▪ Panellist facing communications, so replying to survey inbox queries and social media
instant and direct messaging, in both English and Welsh
▪ Comms writing, both regular and ad hoc, for survey send emails, engagement schemes,
website news stories and social media posts
▪ Supporting the Recruitment & Engagement team, including generating ideas to engage
existing panels members and recruit new panel members
▪ Supporting the wider Measurement team to ensure surveys are sent on time

Our in-house training and Development Scheme will support you on your TRP journey. Current team members have developed from similar positions to senior positions within TRP.

Skills and Experience

We’re looking for someone who:
▪ Is fluent in Welsh and English (written and spoken)
▪ Is creative, and great at coming up with ideas that they can translate into effective and engaging content
▪ Is an effective communicator who can tailor the comms they produce to different audiences and demographics
▪ Is familiar with engagement via media resources (e.g. Meta, Spotify)
▪ Who has a good working knowledge of the Microsoft Office package, in particular Word and Excel
▪ Is familiar with photoshop, Canva or similar
▪ Has experience of working within compliance frameworks – e.g. GDPR, Welsh Language Schemes

Characteristics

We’re looking for someone who:
▪ Is outgoing, engaging and enthusiastic
▪ Has strong people and networking skills
▪ Is a confident, clear and compelling communicator
▪ Is organised and able to work independently as well as part of a team
▪ Is adaptable and able to manage their time well, even when priorities change
▪ Can follow clear instructions and use their initiative when required
▪ Is keen to develop

The Company

At TRP Research Ltd, we combine our knowledge and expertise of the media industry with existing and primary data sources to create meaningful research for our clients. Our Measurement team plays a key role in supporting our staff to achieve this.