Description:

Information Systems Support Technician
Penrhyndeudraeth, Gwynedd

About Us

Eryri National Park Authority (ENPA) protects the natural beauty, wildlife, and cultural heritage of Eryri National Park. Covering 823 square miles, the park is home to the highest mountain in Wales, the largest natural lake in Wales, and over 26,000 people.

We are now looking for an Information Systems Support Technician to join us on a full-time, permanent basis, working 37 hours per week.

Welsh language skills are essential for the job. Please read the job description for the exact level required for this job role.

The Benefits

- Salary of £28,163 - £31,067 per annum
- 24 days' annual leave plus public holidays, increasing to 29 days after five years’ service
- Hybrid
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location

The Role

As an Information Systems Support Technician, you will provide technical assistance and maintenance for our IT systems.

Specifically, you will oversee the installation, maintenance, and upgrading of desktop PC hardware and software, providing first-line technical support and troubleshooting system faults.

Beyond this, you will support our GIS functions by managing spatial information, performing data quality checks, and creating maps and reports as required.

Additionally, you will:

- Conduct PAT testing to ensure equipment safety
- Manage stock levels of computer and peripheral consumables
- Deliver basic IT training to staff and members

About You

To be considered as an Information Systems Support Technician, you will need:

- The ability to communicate in Welsh and English
- A relevant degree or at least two years’ experience in information systems
- Experience with computer hardware, software, and general IT systems
- Experience of GIS and GPS systems
- A full, valid driving licence

Please note, you will be required to travel across our sites.

The closing date for this role is 31st March 2025.

Other organisations may call this role IT Support Technician, IT Systems Technician, GIS Technician, Technical Support Analyst, or Desktop Support Technician.

So, if you want to take on the role of Information Systems Support Technician, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.