Description:

Information Centre Assistant
Aberdyfi

About Us

Eryri National Park Authority (ENPA) protects the natural beauty, wildlife, and cultural heritage of Eryri National Park. Covering 823 square miles, the park is home to the highest mountain in Wales, the largest natural lake in Wales, and over 26,000 people.

We are now looking for an Information Centre Assistant to join us on a part-time basis, working 3-5 days per week, for a fixed term contract until 2nd November 2025.

The Benefits

- Salary of £12.45 - £13.05 per hour
- St. David's Day off
- 24 days' holiday (pro rata)
- Pension scheme
- 360 Wellbeing App, including GP access, mental health support, and fitness resources
- Discounts and financial support programs
- The chance to work in an area of outstanding natural beauty

This is a fantastic opportunity for a customer-focused individual fluent in both English and Welsh to join our passionate team and play a key role in enhancing our visitors’ experience.

The Role

As an Information Centre Assistant, you will provide an outstanding visitor experience at our Aberdyfi centre.

Providing support and advice to our visitors about the area, Eryri National Park, Wales and beyond, you will assist with enquiries while promoting local attractions and the special qualities the Park has to offer.  

Contributing to all areas of the Centre, you will oversee retail activities, help with the maintenance and cleanliness of the site, and support our marketing initiatives too.

Additionally, you will:

- Book accommodation for visitors and maintain vacancy records
- Sell publications, gifts, and visitor activities
- Order stock, liaise with suppliers, and manage stock control
- Handle cash, card transactions, and banking securely

About You

To be considered as an Information Centre Assistant, you will need:

- The ability to speak Welsh and English fluently
- Local knowledge and an enthusiasm for the qualities of the National Park and the area
- Good knowledge of Welsh geography and attractions

The closing date for this role is 25th February 2025.

Other organisations may call this role Visitor Information Assistant, Visitor Services Assistant, Tourism Assistant, Customer Service Assistant, or Visitor Experience Assistant.

So, if you want to join us as a Visitor Centre Assistant, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.